Here are your most frequently asked questions about Knights Hill Hotel & Spa. If you've got a specific question that hasn't been answered below, please get in touch with us via our Contact form or give us a call.
What time do I need to check in and check out?
You can check in from 2pm. Check out is 11am. To request an early check-in please contact Reception.
What are the reception opening hours?
Reception is open from 6.30am - 10.30pm. Outside these hours a night porter will be able to assist you.
How do I book for a large group?
Please contact our Group reservations on 01553 675566 or email firstname.lastname@example.org.
Can I bring my dog?
We do allow dogs in our Courtyard rooms. The charge for this is £15 per dog per day. Please note that dogs are not allowed in the hotel.
How do I cancel or change my booking?
Please call us on 01553 675566 or email email@example.com.
Do you have family rooms?
Yes we do have family rooms and some of our rooms can take an extra bed or cot. To book these please contact reception on 01553 675566.
Can I book a table in the restaurant even if I'm not staying at the hotel?
Yes you can. For table reservations in the Garden Brasserie or Farmers please call 01553 675566.
Are there vegan options available in the restaurant?
Yes we do have vegan option available. For a copy of our menu please call 01553 675566.
I have one or more dietary requirements; can the restaurants cater for me?
Yes we can accommodate your dietary requirements. Please contact us on 01553 675566 to discuss.
Is the hotel and restaurant/wheel-chair friendly?
Our hotel and restaurants are all accessible for wheelchairs.
What parking facilities are available?
We have a large car park at the hotel.
Do I have to pay extra for parking?
Parking at the hotel is free of charge.
Where can I charge my electric car?
We have a charging point in our car park.
How far away is the hotel from the train station?
We are 4.5 miles away from the railway station.
How far away is the hotel from the centre of King's Lynn?
We are 4 miles away from King's Lynn.
How far away is hotel from the centre of Norwich?
We are 46 miles away from Norwich.
Do you have a lift?
No, we do not have a lift.
How do I leave a review?
You can leave a view via TripAdvisor or email us on firstname.lastname@example.org.
Can I request extra pillows?
Yes you can, let us know at the time of booking and these can be in the room for you when you arrive.
Can I order flowers or champagne?
Yes we can arrange for flowers and champagne to be in your room for arrival. Please speak to our Reception team to arrange this.