The steps we have made to keep you safe
These recent changes include:
- Enhanced sanitation around the Hotel and Restaurants.
- Ensuring that frequent cleaning is carried out on a regular basis in all areas to the highest standard.
- Adequate and effective PPE is made available to staff
- Social distancing by reducing contact between staff and guests as much as it is practical
- Protective Barrier for close contact areas
- Deep Cleaning Bedrooms after each departure
- Linen is washed above 60 degrees
- Spacing tables in the Restaurant
- Training for the staff for Hygiene
Reception/arrival to the hotel
You will notice some changes in our reception areas. A protective screen has been placed around our Reception desks. All guests when they check in will receive a welcome pack with all the information you will require.
Hand sanitising stations have been placed throughout the hotel.
We encourage guests to wear face coverings when in public areas of the hotel.
All bedrooms have been deep cleaned for your arrival.
Food & Drink
Our tables have been moved to ensure that the appropriate social distancing is in place. Due to the reduced capacity you will need to make advanced table reservations for all meals with reception.
We do encourage you to scan the NHS track and trace app.
Continental breakfast is available from our buffet table. Full English Breakfast will be served at your table.
A daily specials menu will be available every evening.
Is available for breakfast and dinner.
We are offering a limited menu for food.
All tables have been removed from our bar area.
Customers will be able to order food at the designated food ordering points. You can also order drinks from the bar but we strongly encourage you not to stand at the bar once your drinks have been served.
Imagine Spa and Health club
Imagine Spa is now open for Spa treatments. To book treatments please call 01553 670991
The swimming pool, sauna, steam room and gym are open.
You can be confident that the Imagine team will be applying all the relevant government Covid-19 recommendations for all areas of operation and service to be COVID Secure.